Disha Edge
The civic case desk: Intake assistant
A fictional school mediation exercise about a borrowed camera. It teaches evidence organisation, not legal advice. You play the intake assistant and work through 9 short levels, about 14 minutes in all. Where you start: A case note should distinguish a person’s exact words from your summary. The work connects to careers such as lawyer and legal assistant. It is free, and your reflection stays private.
Your path
Build a timeline and separate evidence from a claim.
Private stars
A star marks a step you completed. Your answers and speed do not change it.
The civic case desk
- Easy startKeep the original wordingStart this level
- Guided exampleWatch the approach
- Try a taskA faithful note
- Try a taskTimeline mismatch
- Try a taskFile a document
- Try a taskA missing document
- Bring it togetherA request to edit
- Your reflectionPause and notice
- Look backWhat the work involved
This is an original Disha learning activity. Career rules need a separate official check.
The full guide on one page
The main facts from the tool above, written out so you can read them in one go.
What does an intake assistant do in this activity?
A fictional school mediation exercise about a borrowed camera. It teaches evidence organisation, not legal advice.
Build a timeline and separate evidence from a claim.
Where you start: A case note should distinguish a person’s exact words from your summary.
A worked situation: A student says I think the lens was inside.
- Keep the phrase I think in the record.
- Do not change it into certainty.
What are the levels?
- Keep the original wording, easy start, under a minute
- Watch the approach, guided example, 1 minute
- A faithful note, try a task, 2 minutes
- Timeline mismatch, try a task, 2 minutes
- File a document, try a task, 2 minutes
- A missing document, try a task, 2 minutes
- A request to edit, bring it together, 3 minutes
- Pause and notice, your reflection, 1 minute
- What the work involved, look back, under a minute
Which careers is this work part of?
- Lawyer
Study rules, organise evidence and explain legal options within professional responsibilities.
- Legal Assistant
Support authorised legal work through organised documents and careful factual records.
The other role in this workplace: Case organiser
About this activity
Last checked .