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Amar Ujala Disha Stars
Disha Edge

Disha Edge

The clinic desk: Reception assistant

A fictional district clinic. You organise information, not diagnose or treat anyone. This activity shows the clinic's front desk. Doctors and nurses make the clinical decisions you hand over here, and their own work is different from what you practise. You play the reception assistant and work through 9 short levels, about 14 minutes in all. Where you start: Similar names can refer to different people. Use the clinic’s stated identifiers and keep records private.

Your path

Keep a visit clear, private and well organised.

0 / 9

Private stars

A star marks a step you completed. Your answers and speed do not change it.

The clinic desk

  1. Easy startCheck before copyingStart this level
  2. Guided exampleWatch the approach
  3. Try a taskSame name
  4. Try a taskCopying a date
  5. Try a taskA private correction
  6. Try a taskMissing contact
  7. Bring it togetherThe shared screen
  8. Your reflectionPause and notice
  9. Look backWhat the work involved

This is an original Disha learning activity. Career rules need a separate official check.

The full guide on one page

The main facts from the tool above, written out so you can read them in one go.

What does a reception assistant do in this activity?

A fictional district clinic. You organise information, not diagnose or treat anyone. This activity shows the clinic's front desk. Doctors and nurses make the clinical decisions you hand over here, and their own work is different from what you practise.

Keep a visit clear, private and well organised.

Where you start: Similar names can refer to different people. Use the clinic’s stated identifiers and keep records private.

A worked situation: Two sample records say Asha, with tokens 18 and 81.

  1. Read the full token aloud quietly, not the health details.
  2. Match it against the slip before opening the record.

What are the levels?

  1. Check before copying, easy start, under a minute
  2. Watch the approach, guided example, 1 minute
  3. Same name, try a task, 2 minutes
  4. Copying a date, try a task, 2 minutes
  5. A private correction, try a task, 2 minutes
  6. Missing contact, try a task, 2 minutes
  7. The shared screen, bring it together, 3 minutes
  8. Pause and notice, your reflection, 1 minute
  9. What the work involved, look back, under a minute

Which careers is this work part of?

  • Doctor, MBBS pathway

    Study health, assess patients within your training and work with a healthcare team.

  • Nurse

    Provide nursing care, observe changes and communicate within a healthcare team.

The other role in this workplace: Clinic coordinator

About this activity

Last checked .